yesterday’s QF32 engine failure and air return to Sydney. This flight will depart Singapore at 10.30am
local time.
Qantas has done everything possible to assist customers in Singapore who were provided with
overnight accommodation and meals.
Customers in Los Angeles affected by Qantas’ suspension of A380 operations have also been
accommodated, while arrangements are made to get them on flights to Australia as soon as possible.
Qantas has liaised closely with Rolls-Royce and Airbus overnight in an effort to understand the cause
of the incident.
The airline is also supporting the ATSB as it commences its investigation into the incident.
More than 70 Qantas international flights, serviced by other fleet types, will operate into and out of
Australia today as scheduled.
Flight update:
today’s QF93 service (Melbourne-Los Angeles), normally operated by an A380, has been delayed
by 24 hours
QF12 and QF108 (both Los Angeles-Sydney) and QF94 (Los Angeles-Melbourne) have also been
delayed by 24 hours. These flights were scheduled to depart Los Angeles on 4 November local
QF11 (Sydney-Los Angeles) and QF31 (Sydney-London via Singapore) will operate to schedule,
with B747-400 aircraft replacing A380 aircraft
QF10 (London-Singapore) on 5 November will be operated by a B777 aircraft chartered from
British Airways. A decision will be made later this morning regarding customers with onward travel
to Melbourne
Customers have been contacted regarding these flight changes.
Qantas will provide further updates later today. Updates will also be provided an qantas.com.
Background Information on QF32
A Qantas A380 aircraft operating QF32 from Singapore to Sydney experienced an engine issue soon
after take off and returned to Singapore.
