“For the month of January, Air Canada recorded a load factor of 77.5 per cent on a consolidated basis with Jazz,” said Calin Rovinescu, President and Chief Executive Officer. “This result is close to last year's record load factor for the same month, underscoring the on-going effectiveness of our disciplined approach to capacity management in a difficult economic environment.
I commend our employees who exceeded both Customer Satisfaction and On-Time Performance objectives for the month through their professionalism and focus in taking care of our customers while maintaining a safe and reliable operation.
We are pleased to have ended 2009 with having been named Best Airline in North America by the readers of Business Traveler and Global Traveler magazines, and as Official Airline of the 2010 Olympic and Paralympic Winter Games, Air Canada is proud to bring the world to Vancouver over the coming weeks.”
