In the period from 20 April through 14 May, a total of 5.2 million passengers will travel to, from and via Amsterdam Airport Schiphol. During the official May holiday week, the number of people arriving and departing will be 7–8% higher than the same week last year. The busiest day will be Friday 4 May, with 226,000 passengers. Schiphol and its partners at the airport will be taking additional measures to ensure that everyone’s holiday gets off to the smoothest possible start.
Additional staff
Schiphol will be deploying large numbers of additional staff during the holiday period. At security control, for example, there will be more than 20% more employees than in 2017. Many extra staff members will be working elsewhere in the terminal as well, including employees to help passengers find their way and answer passengers’ questions, along with special crowd teams to streamline passenger flows at peak times. Schiphol is also expanding its social media team so that more passengers can ask their questions digitally.
Other important measures
In addition to the deployment of additional staff, Schiphol will be taking the following measures, among others:
Two additional security lanes in Departure Hall 2
Two additional security lanes in Departure Hall 1 at peak times
Small bags only: separate waiting area for passengers with little or no hand baggage
Flexible teams which Schiphol can deploy where possible
Welcome @ Schiphol team: former employees who work as volunteers to give passengers a warm welcome
Airport assistants: office staff who help on the terminal floor
Baggage drop-off and check-in at P3: passengers can already check-in in the P3 car park
Up-to-the-minute travel information via the Schiphol app and website
