Embraer today announced the appointment of Air
Works Pvt Ltd as its Embraer Authorized Service Center (EASC) for Phenom executive jets
in India. Headquartered in Mumbai with bases across India including Delhi, Bangalore and
Chennai, Air Works has been certified by the DGCA to provide maintenance, repair and
overhaul (MRO) services for all Phenom 100 executive jets in the country as of January 2011.
“We are very pleased to offer Embraer
Executive Jet clients and operators in
India a service provider to care for all
maintenance needs for the Phenom 100
and Phenom 300 aircraft”, said Edson
Carlos Mallaco, Embraer Vice-
President, Customer Support and
Services – Executive Jets. “The
appointment of Air Works as our newest
EASC is an example of Embraer’s
commitment to provide the best-in-class
service and customer support network to
our customers in India. We look forward
to continually improving our customer
support activities and growing with our
clients in the region.”
“The Embraer EASC certification for the Phenom 100 and Phenom 300 marks another major
step in Air Works’ capabilities. This certification further consolidates Air Work’s position as
a leading aviation MRO services provider in the Business & General Aviation space. Coupled
with Avionics certifications from Honeywell, Rockwell Collins and Garmin, Air Works is
poised to position itself as an extensive aviation solutions provider. We are proud to be
associated with Embraer and look forward to creating a delightful customer experience,”
said Ravi Menon, Executive Director of Air Works Ptv Ltd.
Embraer Expands Customer Support Network in India
